5 Job Skills You Can Take From Retail Into The “Real World” 2nd Edition

‘What do you want to be when you grow up,’ is my first question to all new hires.  We share a chuckle and then they express to me their dreams.  Perhaps it’s the teacher in me, but that night I will sit down at home to check to see how I can help to make thse dreams come… Read More

Confronting Employees: Unmotivated

I was a college student who just happened to have the highest seniority in a store that had endured (barely) without a manager for nearly eight months.  I held no training, really in anything, considering I honestly had originally only intended this to be a part-time summer gig; a first and only intended experience in the world of retail.… Read More

3 Simple Tips to Dealing with Difficult Adolescent Employees

So what is an Adolescent? On the surface they appear to be difficult, pigheaded, eye rolling, under-breathed back talking, trash tweeting employees.  Many times they may refuse to complete a task to its fullest potential, or they may even just skip out on it altogether.  Perhaps punctuality is not above taking the time to pose… Read More

From the Mind of an Educator: Producing Potency

Here we tread down slippery ground, one of the most difficult aspects of management to juggle, particularly in retail. We must get to know our employees on a personal level without befriending them.  But we must understand who they are to inspire them and to motivate them.  We must know what they need us to communicate to them.  One… Read More

Creating Competency

Here we tread down slippery ground, one of the most difficult aspects of management to juggle, particularly in retail. We must get to know our employees on a personal level without befriending them.  But we must understand who they are to inspire them and to motivate them.  We must know what they need us to communicate… Read More