Training, Leadership, and Social Media Consulting Services
It was just as all the stores in the central time zone were shutting down when I stepped out of my flight from Phoenix and onto the bright shimmering white ceramic tiles of the DFW airport. The layover would be about an hour. I loved traveling late at night, the airport seemed to slow from… Read More
Yes! I admit it. I love to shop online. But there are a lot of things that online shopping can’t do for me. When clothes shopping, I can’t touch the material first or even try it on. I can’t really get a good idea of the size of something like furniture or how it will… Read More
It was the eve before Christmas and all through the mall not a patron was stirring, not down the halls. Plastic sacks hung by the cash wrap with care in hopes that our customers would hit with fanfare. The associates grumbled and then they said, the weather has shut down all of town, widespread. My assistant in a tiff and I with… Read More
The customer doesn’t always have to be right, but they should be happy. Read More
Orange County is one of those awesome spots that texts you when it’s your turn at the DMV; This gives you room to wander, and wastes less time sitting around in a stuffy and overcrowded waiting area. With the kids under the care of a babysitter I embraced my three hour wait wandering the Florida Mall without children… Read More
