Connecting with Difficult Customers

When I was just a young retail sapling, a customer by the name of John entered the store. His clean shaven scalp gleamed as brightly in the light as the Calcite orbs he found himself entranced by.  “I want one that’s black and white checkered,” he would say while adjusting his polo collar.   Calcite is… Read More

Shopgirl Photo Challenge: Food Court Cravings Friday

It’s Food Court Cravings Friday and you know what that means…it’s time to post your favorite shot from any food court.  It doesn’t matter if you are a Blogger, Twitter user, Facebook User, or Instagram user, there are ways for you to play! Submission Of The Week Via @bensbitterblog on Instagram RULES ARE SIMPLE: 1. Pics… Read More

7 Funny Side Effects Of Working Customer Service

So you’ve landed your first huge gig in the retail industry.   As you are obviously so excitedly preparing yourself for all the possibilities of this wondrous opportunity let me warn you there may be unexpected side effects. Queu musical montage of mid-life socialites leaping through wheat fields and paddling boats Random Public Outbursts I… Read More