Mall Review: Highland Village

  Highland Village Management: City of Houston Location:   Houston, TX Theme: So Cal Type: Outdoor (15 acres)     Perfect For: Gift Registries Holiday Shopping Speciality Shopping Favorite Shops: Restoration Hardware Apple Williams Sonoma Although technically not a mall, Highland Village has been a shopping hub for Houston, Texas for nearly 50 years.   Starting out with just a… Read More

My Part in Aeropostale’s Fall

Below is an article I wrote a year and a half ago (March 25, 2015) on the crumbling foundations of teen retailers, with a focus on Aeropostale.   This past week as I visited four malls in Houston, TX I felt repercussions of their struggles.  Although in reality only a little over a quarter of their… Read More

Forbes Top 5 Retail Employers 2015

1. Costco Overall Rating: 3.9 out of 5 Part-time Cashier: $15.87 an hour (part time up to 24 hours) Supervisors: $48,464 average annual salary Pros: Pay, health and dental benefits, plethora of other misc. benefits, stock options (that actually pay out), paid holidays (MLK, Easter, etc.), overtime pay on Sunday, structured around teamwork. Lots of options… Read More

There Will Be No Joy Here.

Read the following with your point of view in mind: As a customer, what would be your impression of the employees?  The manager? As a sales associate, has this happened to you?  What’s your story? As a retail manager, do you feel the action taken was appropriate, or what you would have done?  why or… Read More