From the Mind of an Educator: Opening Optimism

Here we tread down slippery ground, one of the most difficult aspects of management to juggle, particularly in retail. We must get to know our employees on a personal level without befriending them.  But we must understand who they are to inspire them and to motivate them.  We must know what they need us to communicate to them.  One… Read More

From the Mind of an Educator: Producing Potency

Here we tread down slippery ground, one of the most difficult aspects of management to juggle, particularly in retail. We must get to know our employees on a personal level without befriending them.  But we must understand who they are to inspire them and to motivate them.  We must know what they need us to communicate to them.  One… Read More

Communication: How to Give Feedback

Last Tuesday I discussed the importance of consistent feedback from management to employees, but I did not cover how to administer this feedback.  I once had an assistant who had an incredibly rash way of offering feedback to employees, most of her feedback was more damaging than helpful.  Frustrated I went to my extremely wise roommate at… Read More