5 Simple Tips to Extinguish Employee Burn-Out

It happens to everyone, even your brightest most valuable players will hit burn out every once and awhile. Although we would love to be the everlasting support and cheerleaders to every member of our team twenty four hours a day, seven days a week there will be times when our employee’s motivation may fall through… Read More

“The Customer is Always Right” – The Wrong Way to Provide Customer Service

Really unique perspective. Can’t say I 100% agree with it, but there are times when the associate holds a certain expertise in a subject matter, which then leads to us being able to better aid the customer. What do you think?