Creating Competency

Here we tread down slippery ground, one of the most difficult aspects of management to juggle, particularly in retail. We must get to know our employees on a personal level without befriending them.  But we must understand who they are to inspire them and to motivate them.  We must know what they need us to communicate… Read More

When Communication is Blocked

How do you Deal with Unmotivated “Bosses” at Work? 7/3/08 Today’s Horoscope: Someone you are working with needs to learn some flexibility skills — they are being too rigid, and their stubbornness could be giving you a bad reputation within the larger group. So like it or not, you’re going to have to turn on… Read More