Quality is in the eye of…

It’s been nearly a year long matter of contention between my husband and I; an ongoing battle of wills you could say.  Unwilling to listen to his reasoning I’ve been stomping on the ground like our toddler daughter when we tell her it is time to give “blankey” a bath.  We look at the blanket and… Read More

Dear Customers, We Want Your Feedback

Customer Complaints have dated back to the dawning of time, no seriously pictured above is a customer complaint about the poor quality of purchased copper, and the demand for a refund from 1750 BC.  Listening to the concerns and satisfaction of our customers is how a company gauges its ongoing training and keeps up with the… Read More