I need to check your ID

My husband visited the pharmacy today in attempt to pick up his prescription after his oral surgery this morning.  The man behind the counter looked over the prescription then kindly looked up to my husband and asked, “may I please see your Driver’s License?”  For the reason of avoiding the rabbit hole I will not go into… Read More

The Psychology of A**holes

It’s a problem that has been sweeping the world of retail.  A problem that has haunted our nightmares and without them our job would be so much better…It’s a problem I heard complained about in my stores and it’s the that stories continue to haunt us in so many retail blogs! A Simple Logistics Equation: Where… Read More