Here we tread down slippery ground, one of the most difficult aspects of management to juggle, particularly in retail. We must get to know our employees on a personal level without befriending them. But we must understand who they are to inspire them and to motivate them. We must know what they need us to communicate to them. One… Read More
Here we tread down slippery ground, one of the most difficult aspects of management to juggle, particularly in retail. We must get to know our employees on a personal level without befriending them. But we must understand who they are to inspire them and to motivate them. We must know what they need us to communicate to them. One… Read More
January 20, 2011 At Conclusion of Inventory: 12:15 a.m. I have had this scattered jumbled mess surrounding me. The backroom organized by employs in ways that seem to me to make no sense. The displays merchandised in a very cluttered or unorganized manner. No matter how I seem to communicate it there seems to be… Read More
When I interviewed Chris he had the look of a person who was genuine and friendly. He had an inviting smile that customers would melt for, and I knew he had the job before even asking my first question. His answers were confident and he spoke highly of his achievements at past employment, jobs that most people… Read More
Last Tuesday I discussed the importance of consistent feedback from management to employees, but I did not cover how to administer this feedback. I once had an assistant who had an incredibly rash way of offering feedback to employees, most of her feedback was more damaging than helpful. Frustrated I went to my extremely wise roommate at… Read More
