From the Mind of an Educator: Opening Optimism

Here we tread down slippery ground, one of the most difficult aspects of management to juggle, particularly in retail. We must get to know our employees on a personal level without befriending them.  But we must understand who they are to inspire them and to motivate them.  We must know what they need us to communicate to them.  One… Read More

From the Mind of an Educator: Producing Potency

Here we tread down slippery ground, one of the most difficult aspects of management to juggle, particularly in retail. We must get to know our employees on a personal level without befriending them.  But we must understand who they are to inspire them and to motivate them.  We must know what they need us to communicate to them.  One… Read More

Relaying the Importance of an Organized Stockroom

January 20, 2011 At Conclusion of Inventory: 12:15 a.m. I have had this scattered jumbled mess surrounding me. The backroom organized by employs in ways that seem to me to make no sense. The displays merchandised in a very cluttered or unorganized manner. No matter how I seem to communicate it there seems to be… Read More

Why Struggling Employee’s should Speak Out!

When I interviewed Chris he had the look of a person who was genuine and friendly.  He had an inviting smile that customers would melt for, and I knew he had the job before even asking my first question.  His answers were confident and he spoke highly of his achievements at past employment, jobs that most people… Read More

Communication: How to Give Feedback

Last Tuesday I discussed the importance of consistent feedback from management to employees, but I did not cover how to administer this feedback.  I once had an assistant who had an incredibly rash way of offering feedback to employees, most of her feedback was more damaging than helpful.  Frustrated I went to my extremely wise roommate at… Read More