Men See a Bargain VS Women Seek a Bargain

What’s in a Price? It never seems to fail, a man must have invented the .95 or .99 suffix tactic because it seemed each and every man falls for it.  This was reminded to me this week as my Husband and I wandered the flashing labyrinth of televisions that alway seems to suck him in and entrap… Read More

One Liner Wednesday- Path to Leadership

“Build your reputation by helping other people build theirs.” Anthony J. D’Angelo A Lesson in Leadership #1 This is exactly how I swiftly made my way up the corporate ladder myself. Even if you are a sales associate just starting out, challenge yourself to make this your mantra this week (whatever week this is you… Read More

Protocol of Handling an Accidental Overcharge

Although it shouldn’t be a regular occurrence it can happen in an instance, and it happens to everyone who has to manually punch in the amount charged to a credit card.  You are talking to the customer, or perhaps your finger lingers too long on a 0.  Maybe you are just feeling so flustered and… Read More

A Few Tips on Handling “Neglectful” Parents & “Misbehaving” Children in your Store

I was in H&M at Baybrook Mall sifting through the children’s racks for an entire wardrobe for my stepson’s visit last summer.  In my hip I had my daughter, and to my side stood my four year old step son.  I was not finding the selection I normally did and as I took a moment… Read More