Snow Days & “No” Days

It wasn’t until I had been a manager for the company for years that I even knew it was a possibility to opt out of opening your store for inclement weather and hazardous conditions. “I just tell the managers, if there hasn’t been one customer in an hour, go home,” she told me, just as if… Read More

Utilizing your Past Relationships to Embrace Your Present Success

Feb 14, 2015 If you are anything like me you find yourself reliving the trials of your past and how you should have reacted to them, more often than you, or I, care to admit.  You find yourself cringing at a past peer, or laughing at the memory of a great employee all while you are… Read More

Using your Staff

The role of manager feels so under appreciated, and believe it is.  Though sometimes as managers we pusher ourselves beyond our means, feeling that by pulling more than our fair share of weight we are doing right by our team or our company.  But what if I told you it’s okay to step back, not… Read More

Reviewing Your Processes

We have discussed on a series of Mondays the importance it is to write out and acknowledge your process and then we visited again on the importance of maintaining your processes, but how do you do just that? Maintaining your processes must be a regular occurrence.  There are many strategies utilized to do this.  In… Read More