Crash (re)CourseI have spent the past 11 years studying in depth and reporting on the trends, growth, and radical changes that have affected the retail industry. Where many have hit walls of frustration I have developed a refreshing perspective that will make your brick and mortar relevant again. “The base of the problem is we are measuring retail success with a rubric that is dated by nearly 200 years, and have been coasting on the innovations of radical thinkers of the 19th century to try to satisfy the customer of the 21st century.”  Purchase the eBook here.