December 22nd 2016
10:00am
::Phone Rings::
Amber: Hello, thank you for calling Brookstone this is Amber, how may I help you?
Me: Hi Amber, I know only three days to Christmas in a town full of engineers that this is a shot in the dark, but do you happen to have any Star Wars drones left in stock? I would love to get one for my husband.
Amber: Which one?
Me: Any of them, I’m desperate.
Amber: But which one are you looking for.
Me: (starting to second guess my research) it says on your website there are only two.
Amber: That’s right.
Me: Okay…well either one. Are either of them in stock?
Amber: Which one?
In My Head: Can you just look at the damn table and tell me if there is one in stock.
Outloud: I don’t know. I don’t know the movie. I am not purchasing for myself, I am purchasing it as a christmas gift for my husband. There seems to be a gray one and a white one from when I glanced, and I don’t care which one, if any one.
Amber: Well, all we have is a TIE fighter. (her voice is very disconcerting)
Me: Is that a drone?
Amber: Yes.
Me: Can you place it on hold for me, I will get there as soon as possible.
Amber: How soon can you be here?
Me: Is there a time limit?
Amber: No time limit.
Me: Uhm, before five?
Amber: Okay see you then.
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How did I not know you were doing the AtoZ?? Excellent way to incorporate your brand into it ❤
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It’s been super fun, and just the anecdote I needed to get back in the groove after all the chaos! 🙂
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As the Proud owner of nine Lightsabers… Let me just say good job. As a former Store Manager… hahahahah… I didn’t hire that person, they all had to KNOW Star Wars.
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You have quite the collection as well! My hubby has 14…though like 4 are “for the children”.
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(Laugh) Well, I did claim the ones we, “Gave to the kids”. My wife’s is hers though… She said that since she never killed me for spending money on the others that I better not touch hers. 🙂
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Ha! Customer Service is a tough one for some folks. There should be a better screening process for jobs like that!
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That is hilarious. My grown son asked for Optimus Prime or an authentic Hans Solo outfit. Seriously I’m still shopping at Toys R Us??!
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Lol! My stepson son wanted the same thing last year!
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