The Definition of Customer Service

Customer /ˈkəstəmər/ (N)– A targeted individual that supports the businesses from which it purchases goods or services.

Service/ˈsərvəs/ (N)– The action of helping or doing work for someone.

Customer Service /ˈkəstəmər ˈsərvəs/ :

Noun

  1. The action of helping or doing work for a targeted individual that supports the business from which goods and services are provided.

Verb

  1. Helping or doing work for a targeted individual so that they can invest in the company that pays your pay check.

What does this mean to you? 

7 thoughts on “The Definition of Customer Service

  1. ljaylj says:

    The customer can be right until they snap and/or start raising their voice then they have 30 seconds to calm down until they run out of grace to be right. After that, it’s time for them to go. 🙂

    Liked by 1 person

  2. Josh Wrenn says:

    I love that you defined customer as someone who supports the business. This is where, in my experience, too many companies get it wrong. They have a “The customer is always right” attitude, which I suppose is fair…IF they are an actual customer. IF their patronage ends up benefiting the business. Too many “customers” use businesses to get free stuff they don’t deserve if they shout about it enough or berate people. Or get their way on something that the really shouldn’t. And many companies bend over for those people, and force their employees to, when they aren’t, in fact, customers.

    Liked by 2 people

  3. garym6059 says:

    It means it’s Friday, I got a hot date tonight and if I take one more stupid phone call from someone that watches way to much HGTV I’m going to snap….thus endeth the rant. Customer service is biting your tongue in half and not calling a douche a douche when they are obviously wrong LOL.

    Liked by 3 people

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